INFRA OPERATIONS MANAGER - BRUSSELS

BrusselsIIT consulting

Job description
  • Responsible for the IT Managed Services & project delivery division within a trusted customer base for Belgium mid-market (300-3000 employees),
  • Responsible for Change management , quality assurance, performance and continuity of IT services,
  • Preparing, participating and in charge of the IT Change Advisory Board (CAB) of both internal and main customer
  • Participate in Implementing & managing IT Governance,
  • Manage a team of 10 system Engineers
  • Customer management : spotting opportunities at customer and insure company address them
Other tasks you will be involved in
  • Providing leadership to team leads, SLM(s) & project manager(s) and system engineers
  • Participate in  people performance management and helping define development plans
  • Participate in hiring process, in charge of new hire technical assessment.  
Profile
  • 5 to 10 years work experience as a system engineer
  • In-depth technical knowledge on IT infrastructure & Operations: hosting (cloud / on-prem), networking, security and modern workplace,
  • Knowledgeable on ITSM / ITIL operational phase: Incident management, problem management, change management, capacity management, availability management, service fulfilment, service catalogue, release management
  • Knowledgeable on managing an ICT Service Desk
  • Experienced with vendor and supplier management
  • Experience in working with offshore technical team
Required Soft skills
  • Fluent in Dutch , French, and English
  • Professional presentation skillset,
  • stakeholder management,
  • Excellent communication skills
  • International / diversity mindset, 
  • Attentive to future growth of the team and technology changes
  • Analytical approach,
  • People management skills
  • Passion for IT
  • Staying ahead of the curve on technical evolutions within the infrastructure market company is providing services upon,
Organisation and department descriptionthe company is a consultancy company with 50 employees, they are looking for an " Infra Operations Manager"  OfferBesides a permanent contract, a competitive salary and extra-benefits, we offer you a dynamic work environment with smart colleagues in a fast-growing company and clients with exciting challenges. Our management team encourages individual growth and will give you the opportunity to be yourself and to develop yourself
INFRA OPERATIONS MANAGER - BRUSSELS Vacancy information
131982
IT Functional
Permanent
What is my travel time?