IT Support Engineer O365

Braine l'AlleudIIT consulting

Job description
  • Provide IT technical assistance over the phone or email

  • Perform remote troubleshooting through diagnostic techniques and pertinent questions

  • Determine the best solution based on the issue and details provided by customers

  • Walk the customer through the problem-solving process

  • Provide accurate information on IT products or services

  • Follow-up and update customer status and information

  • Identify and suggest possible improvements on procedures

  • IT Degree

  • Minimum 2 years in as an IT support Engineer

  • Strong knowledge of IT systems and applications

  • Strong analysis and troubleshooting skills

  • Excellent interpersonal skills

  • Very good knowledge of Microsoft Office 365 and Microsoft Azure

  • Fluent in French and English languages, spoken and written

Organisation and department descriptioniStorm Projects is the IT Consulting practice powered by the Select Group. Above all iStorm Projects is a human adventure in an ever-changing technological world. Our goal is to focus on the well-being of our consultants by putting them in the center of every IT projects. Invest in our Human Capital via trainings, competence management and career path is also part of our DNA.

iStorm Projects – Powered by genuine people paving the way to digital success.
OfferBesides challenging assignments at Belgian top companies, iStorm Projects offers to his consultants:
  • Dedicated training possibilities & a tailor-made Personal Development Model (PDM).
  • The opportunity to keep track of new technologies & trends.
  • The opportunity to expand & share your knowledge in your specialization area.
  • Enthusiastic colleagues who share your passion.
  • Great company events.
  • A competitive salary and extralegal benefits according to your experience (Car and fuel card, group- and hospitalization insurances, specific expense allowances …)
IT Support Engineer O365 Vacancy information
IT Infrastructure
Project Sourcing
What is my travel time?