INTERNATIONAL APPLICATION ROLL-OUT ENGINEER IN ANTWERP

AntwerpenIDistributie, transport en logistiek

Functieomschrijving

As an APPLICATION ROLL-OUT ENGINEER you will be active in four distinct domains;

1) Implementation and Rollout Management (Antwerp and On-Site)

  • Design and implement an agreed implementation approach together with the customer
  • Prepare training materials and training environments, conduct “Train-the-Trainers” training
  • Perform hardware/software setup, installation and configuration to all applications related to the application
  • Assist the customers' IT development teams on integration with local applications
  • Provide go-live support on-site

2) Business Analysis (Antwerp and On-Site)

  • Gather, analyse and document user requirements
  • Work with the product team to provide solutions to customers

3) Application Support (Antwerp)

  • Handl product support queries professionally to get a clear view on the application performance
  • Perform initial assessment on incident severity
  • Be part of a global team duty-rostered to provide 24/7 application support
  • Work with 3rd line support to resolve issues
  • Define, implement, execute, monitor and adapt 1st and 2nd level application support processes to better support business needs

4) Documentation (Antwerp and On-Site)

  • Work with the product teams to ensure availability of up-to-date documentation on new changes and functionalities in the application
  • Prepare and handover all relevant project material to local 1st & 2nd Line Support during rollout and post-implementation phase
Profiel

For this job you ideally have the following experience and mindset

  • A Master or bachelor degree in IT, Computer Sciences or other relevant fields
  • A Min 6-8 years of working experience in IT
  • Experience in system implementation
  • Working experience with virtual teams and offshore development
  • Knowledge of ITIL Service Operation and basic understanding of ITIL Service Transition and Continual Service Improvement
  • Strong customer relationship management skills combined with sound problem solving skills and strong analytical and supervisory skills
  • A Strong command in both written and spoken English
  • Willingness to travel frequently and work on-site
  • Broad knowledge of computer environments, including server, desktop, handhelds & vehicle mounted terminal
  • Experience on RDBMS, Java, C#/.Net, LINUX, IBM iSeries is considered a plus
  • Strong working experience with scripting with the ability to craft and execute complex SQLs is considered a plus
Organisatie- en afdelingomschrijving

For one of my international clients in the centre of Antwerp, I am recruiting an APPLICATION ROLL-OUT ENGINEER.

Together with your colleagues you will take charge of the roll-out process and support of a company wide application, which is developed inhouse. You will spend part of your time in the HQ in Antwerp, the rest of your time you will be on-site on different client locations in Europe, The Middle East, Africa and America.

This companies' success is based on their company culture. You will be part of a family of 3.900 colleagues who share the same winning mentality. A family which lets you shine, help others and acchieve the best results possible.

Aanbod

In this job you can count on the following rewards for your work;

  • A very competitive salary, based on your experience.
  • A company car
  • A full insurance package
  • Net expenses
  • And something you'll really appreciate; internal and external trainings to stay on the cutting edge of the technological evolution
INTERNATIONAL APPLICATION ROLL-OUT ENGINEER IN ANTWERP Vacature informatie
71732
IT Infrastructure
Vast contract
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