Incident Manager

BrusselsIIT consulting

  • Analyse current situation (Incidents, Service Requests, etc.) in our Ticketing Tool

  • Create and follow a Service Improvement plan

  • Review ,correct , implement ,coordinate Backlog Control / Tickets fluidity / facilitate flows / intra - team coordination / Pain Points / etc.

  • On the Job training for Service Desk & for Teams Coordinators

Incident Manager Vacature informatie
IT Project Management
Project Sourcing
Wat is mijn reistijd?