Job descriptionThe following tasks will be part of your responsibilities:
- Analyze in tight collaboration with end-users (and other stakeholders) their business needs and translate these into software change requests
- Continuously follow up/investigate business processes in order to keep optimizing these
- Do business modelling and functional analysis
- Interact with development teams to ease their understanding of new requirements
- Test new software developments and train users
- Provide helpdesk support for new software developments
- Train users on new software
- Provide references for users by writing and maintaining user documentation
- Travel when needed to other sites and roll out new software implementations
- Act as project manager on new start ups:
- Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
- Prepare material for and deliver presentations to projects
- Coach/guide change management processes
- Keep track of innovations which can be used to optimize our business processes
Profile- You hold a Master’s degree in Applied Economics, Information Management or equivalent through experience
- You have excellent working knowledge of English (written and spoken)
- You have a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
- You have knowledge and experience of tools/systems/processes related to the role (BPMN, Scrum,…)
- You are able to manage your work independently and coordinate priorities with your stakeholders to achieve the desired result
- You are flexible and like to work in a very dynamic environment
- You have a growing interest/affinity in innovation and new technologies
- You have a driving license B
Organisation and department description
Our client is one of the largest logistics organizations in Belgium.
Offer- In-house and external training to support growth of your skills and talent
- An opportunity to work in a continuously developing and growing environment
- A no-nonsense culture where entrepreneurial skills are embraced
- A long term contract with company car, hospitalization insurance and other advantages