System Engineer Consultant

1070IIT consulting

Job description Together with your team, you are responsible for the operational management of the infrastructure of the clients assigned to you. You provide our clients with operational support (2nd and 3rd line & trouble-shooting) and you implement, patch, upgrade or migrate the client’s technologies (eg. VMWare, HyperV, Office 365, Azure,…). Helping customers with support is a normal task to start the job; the more experienced you get the more complex your task will become (more trouble shooting and less support).

As our System Engineer, your responsibilities will include:

Incident and service request -handling respecting the internal procedures
Working with SSCM and SCSM as well as applying ITIL principles
Execution of projects for the client within the negotiated scope taking into consideration technical possibilities, the client’s needs respecting agreed planning and deadlines
Remaining up to date with new evolutions and making sure your knowledge remains ahead of the trends
Gain experience, become an expert in your field and guide your colleagues with their complex technical questions

Project management

Ownership for the client relationship: you are recognized by the client as a business partner, from whom to seek advise
Support the sales team by contributing to the pre-sales
Technical/technological discussions with the clients
Be part of our stand-by support team
System Engineer Consultant Vacancy information
IT Infrastructure
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